DELIVERY:

Shipping time (Baltic states): 2-7 business days. 

Worldwide shipping 1-2 weeks.

Please note that order processing time is additional 1-2 business days.

Shipping options:

Delivery to the shop – KŌYŌ Japanese studio, 

Pulkveža Brieža iela 9k-1, Rīga 

Omniva parcel machine 5.00 € 

Omniva courier 15.00 € 

RETURNS:
!!! Please note that any cosmetic products, teas or tea accessories ARE NOT eligible for returns or exchanges.

Clothing
In case you are unsatisfied with your purchase, it is possible to exchange the item for a gift card (same value as the item). 

A money refund is not possible.

You must have your receipt.
The item must have the original tag. The item must be in good condition.

Options:

Exchange at the studio – KŌYŌ Japanese studio, Pulkveža Brieža iela 9k-1 

Accessories

Please note that all our jewellery is handmade, so occasional issues with the clasp are possible. 

If that is the case, do not hesitate to visit our studio and we will fix it for you for free! :)

Returns and refunds are not possible.